When someone calls for help, the barangay already knows.
Micara911 connects the three people in every emergency — the resident
who reports it, the responder who answers it, and the officer at the
desk who decides who goes. One record, updated live, from the first
tap to the final sign-off.
Zone 4 — Chino Roces · reported from the resident app
High
Reported9:42
Alfredo Sarmiento
Verified9:43
Marisol Villanueva
Dispatched9:44
Fire Rescue 1 · PDP-F1
On scene9:51
Joel M. Ferrer
Resolved
Resident sees
“A fire unit is on scene.”
Desk also sees
Gate code 4417 · approach from Chino Roces
Live
Every desk sees the same incident at the same moment
Offline
The field app keeps working without a signal
Audited
Decisions are recorded and cannot be edited after
Private
Internal notes never reach a resident's screen
Three apps, one incident.
Each one shows the same emergency from where that person stands — and
nothing more than they should see.
Resident
For everyone in the barangay
Report an emergency in a few taps, with your location and photos attached. Then watch what happens next — verified, dispatched, on the way — instead of wondering whether anyone heard you.
Police, fire, medical, or barangay assistance
Photos and exact location attached to the report
Live status, from received to resolved
Safety alerts and barangay hotlines in one place
Responder
For units in the field
Assignments arrive with the address, the reporter, and the dispatcher's instruction. Accept, roll, arrive, and record what you found — without stopping to phone it in.
Accept or decline, with a reason that reaches the desk
En route, on site, resolved — recorded as it happens
Field notes and updates the resident can safely see
Keeps working with no signal, and syncs when it returns
Operations
For the barangay desk
Every open incident on one map, with the units near it. Verify a report, choose who answers, and see the whole barangay's state without asking anyone for a status update.
Live map of incidents, units, and responders
Dispatch with the right unit type enforced
Residents, units, responders, CCTV and hotlines
An audit entry behind every decision
From the first tap to the final sign-off.
01
A resident reports
From the app, with location and photos. Or the desk records a walk-in or a phone call the same way, so nothing lives outside the system.
02
The desk verifies
A duplicate, a test, or a real emergency. Verification is a decision someone makes and signs, not a status that changes by itself.
03
A unit is dispatched
With a responder attached and an instruction only they can see. The system will not send an ambulance to a fire.
04
The field answers
Accepted, en route, on site. The resident sees plain-language progress; the desk sees everything.
05
It closes, and it is on record
Resolution, outcome, and a resident's rating. The audit trail cannot be edited or deleted afterwards.
Location comes from the reporting handset, and the system records it as
reported. It is accurate enough to send a unit to, but it is not
tamper-proof, and Micara911 does not claim otherwise — the desk always
verifies before dispatching.
What the system guarantees.
An emergency record is evidence. These are properties of how it is
built, not settings someone can switch off later.
Nothing is decided by accident
Verification, dispatch and closure are each a decision someone makes, attributed to them, with a reason. The system will not quietly advance an incident on its own.
Residents never see internal notes
A dispatcher's instruction to a unit and a resident's status update are different records. The resident-facing view is built from its own projection, not filtered on the way out.
The record cannot be rewritten
There is no endpoint that edits or deletes an audit entry. What was decided, by whom, and when survives the incident — including the parts nobody is proud of.
Permissions are enforced by the server
What a role can do is checked on every request. Hiding a button is a courtesy to the person using the console, never the thing that stops them.
Get the apps.
Builds are being prepared. Rather than post a link that installs an app you cannot sign in to, we will publish them when they work end to end.
Resident app
For residents of the barangay
Android — preparing the build
iOS — not yet available
Responder app
For accredited responders and tanod
Android — preparing the build
iOS — not yet available
When published, these will be direct APK downloads rather than Play Store installs, and the responder app will only work for accounts a barangay official has enrolled.
The operations console runs in a browser.
Nothing to install at the barangay hall. Sign in with the account your
administrator issued — what you can see and do follows the role they
gave you, enforced by the server rather than by hidden buttons.